01
Patient Management
Create, update, search, and manage patient profiles from one centralized system.
VeepulsePatient Management System
Manage Every Patient Interaction in One Place
A centralized Patient Management System for managing patient information, appointments, telecaller activities, and follow-ups — all through one connected workflow.
- Patient Management
- Appointments
- Telecaller Workflow
- Follow-Ups
Centralized Patient Data
One organized record per patient
Appointment Management
Scheduled and upcoming visits
Telecaller Workflow
A structured calling process
Follow-Up Tracking
Due and pending follow-ups
Patient History
Every interaction on record
Features
Everything Your Team Needs to Manage Patients
Veepulse brings patient information, communication, appointments, and follow-ups together in one organized platform.
- 02
Appointment Management
Organize appointments and keep track of upcoming and scheduled patient visits.
- 03
Telecaller Workflow
Give telecallers a structured workflow to contact patients, record call outcomes, add notes, and manage follow-ups.
- 04
Follow-Up Management
Track pending follow-ups and scheduled patient interactions.
- 05
Patient History
Maintain a structured history of patient calls, notes, appointments, and interactions.
- 06
Role-Based Access
Provide users with access to information and functionality relevant to their responsibilities.
Patient Journey
A Complete Patient Journey, From First Contact to Follow-Up
Each stage connects to the next, so your team always knows where every patient stands.
- 01
Patient Enquiry
Capture patient information when a new enquiry is received.
- 02
Registration
Create and organize the patient profile.
- 03
Telecaller Contact
Contact the patient and record the interaction.
- 04
Appointment
Move the patient toward an appointment when appropriate.
- 05
Follow-Up
Schedule and manage future patient interactions.
- 06
Patient Management
Continue managing the patient's journey through a centralized system.
Telecaller Workflow
A Smarter Workflow for Patient Telecallers
Give telecallers everything they need to manage patient enquiries and follow-ups from one simple workspace.
Veepulse · Telecaller Workspace
My Assigned Patients24
Priya S. · Telecaller
Search by name or ID
All24Due Today8Call Back5New3
| Patient Name | Contact | Status | Last Interaction | Next Follow-Up | Assigned |
|---|---|---|---|---|---|
| +91 98••• ••521 | Call Back Later | Today, 10:42 AM | Today, 3:00 PM | 28 Sep | |
| +91 99••• ••187 | New Enquiry | Not contacted yet | Today, 12:30 PM | Today | |
| +91 90••• ••342 | Appointment Required | Yesterday, 11:20 AM | Tomorrow, 10:00 AM | 26 Sep | |
| +91 87••• ••290 | No Response | 29 Sep, 2:10 PM | Today, 11:00 AMOverdue | 25 Sep | |
| +91 96••• ••016 | Follow-Up Required | 29 Sep, 5:05 PM | 3 Oct, 10:00 AM | 24 Sep | |
| +91 93••• ••604 | Interested | 29 Sep, 12:25 PM | 2 Oct, 4:00 PM | 23 Sep | |
| +91 91••• ••853 | Not Interested | 28 Sep, 3:40 PM | Not scheduled | 22 Sep |
Showing 7 of 24 assigned patients1234
Record Call Outcome
Select to try it
Notes
Prefers a call after 2 PM. Asked about weekend appointment availability.
Saved to patient history
Schedule Follow-Up
Date
Today
Time
3:00 PM
Follow-up scheduled
Interactive preview with sample data — select a patient or record a call outcome.
How a telecaller works each patient
- 01
Assigned Patient
Pick up the next patient from your list
- 02
Call
Contact the patient
- 03
Record Outcome
Select how the call went
- 04
Add Notes
Capture the important details
- 05
Schedule Follow-Up
Set the next interaction
Dashboard
Everything You Need at a Glance
See patient activity, appointments, follow-ups, and team interactions in one organized view.
Veepulse · Dashboard
Veepulse
Patient Management
Workspace
- Dashboard
- Patients
- Enquiries64
- Telecaller
- Appointments38
- Follow-Ups18
- Patient History
Administration
- Users & Roles
- Settings
Admin User
Administrator
Dashboard
Overview of today’s patient activity
TodayWeekMonth
Search patients…New PatientTotal Patients
0
+38 this week
New Enquiries
0
+9 vs yesterday
Today's Appointments
0
12 upcoming
Pending Follow-Ups
0
18 due today
Today's Calls
0
+19 vs yesterday
Completed Activities
0
+14 vs yesterday
Patient Activity
Calls, enquiries and appointments · last 7 days
CallsEnquiriesAppointments
Today · 156 calls
FriSatSunMonTueWedToday
Patient Status
Distribution across all patients
2,847Total patients
- Active Patients1,02736%
- In Follow-Up68424%
- Appointment Scheduled53819%
- Enquiry Stage41214%
- Inactive1867%
Follow-Ups
Overdue, due today and upcoming
Nisha Kapoor
OverdueRetry call — no response
Today, 11:00 AM · Priya S.
Ananya Sharma
Due TodayCall back about weekend slots
Today, 3:00 PM · Priya S.
Vikram Iyer
Due TodayPost-consultation check-in
Today, 5:30 PM · Ravi K.
Kavya Reddy
UpcomingShare appointment options
Tomorrow, 10:00 AM · Priya S.
Manoj Pillai
UpcomingConfirm physiotherapy schedule
Tomorrow, 4:30 PM · Anita M.
Appointment Timeline
Today
- 09:30 AMCompleted
Rahul Verma
General Consultation · Dr. Kiran Rao
- 10:15 AMCompleted
Meera Pillai
Follow-Up Visit · Dr. Leena Joseph
- 11:30 AMIn Progress
Arjun Mehta
Physiotherapy Session · Dr. Aditya Bose
- 12:45 PMConfirmed
Pooja Bhat
Consultation · Dr. Kiran Rao
- 02:00 PMConfirmed
Ishaan Gupta
Lab Report Review · Dr. Leena Joseph
Recent Patient Interactions
Across all team members · today
- 11:32 AM
Appointment confirmed
Pooja Bhat · Today, 12:45 PM
- 11:18 AM
Follow-up scheduled
Manoj Pillai · by Anita M.
- 10:44 AM
Note added
Ananya Sharma · by Priya S.
- 10:42 AM
Call completed
Ananya Sharma · Call Back Later
- 10:38 AM
Appointment completed
Meera Pillai · Follow-Up Visit
- 09:05 AM
New patient registered
Rohan Das · by Front Desk
Daily Overview
Track enquiries, calls, appointments, and completed activities for the day.
Follow-Up Visibility
See which follow-ups are due, upcoming, or overdue.
Team Activity
Review recent patient interactions across your team.
Role-Based Access
Built for Every Role
Each team member gets a workspace focused on their responsibilities.
Administrator
Manage users, patient information, workflows, and system operations.
- Users
- Patient Information
- Workflows
- System Operations
Telecaller
Manage assigned patients, calls, outcomes, notes, and follow-ups.
- Assigned Patients
- Calls
- Outcomes
- Notes
- Follow-Ups
Reception / Front Desk
Manage patient registration and appointment-related activities.
- Patient Registration
- Appointments
Management
Get visibility into patient activity, appointments, team activities, and workflow progress.
- Patient Activity
- Appointments
- Team Activities
- Workflow Progress
Benefits
Why Teams Choose a Connected Patient Management Workflow
Centralized Information
Keep patient-related information organized in one platform.
Structured Workflows
Give every team member a clear process to follow.
Better Follow-Up Visibility
Know which patients require additional communication.
Improved Team Coordination
Keep teams aligned around patient activities.
Reduced Manual Tracking
Reduce dependency on scattered spreadsheets and manual lists.
Complete Activity History
Maintain a structured record of patient interactions.
Patient Profile
Interested
Vikram Iyer
VP-10475 · 42 · Male · Registered 27 Sep
- Contact
- +91 97••• ••318
- Assigned To
- Ravi K.
- Next Follow-Up
- Today, 5:30 PM
- Last Visit
- Yesterday
Activity History
5 of 7 entriesFollow-up scheduled for today, 5:30 PM
Yesterday, 4:17 PM
Call · Interested
Yesterday, 4:15 PM
Appointment completed
Yesterday, 11:00 AM
Call · Appointment Required
27 Sep, 2:30 PM
Patient registered
27 Sep, 10:05 AM
Access by role
Example view- Patient RegistrationNo access
- Patient InformationAssigned only
- Calls, Outcomes & NotesAssigned only
- AppointmentsNo access
- Follow-UpsAssigned only
- Dashboard & Team ActivityNo access
- User ManagementNo access
Signed in as Telecaller · 3 of 7 areas available
Controlled Access
Designed With Controlled Access in Mind
Patient information requires responsible handling. Veepulse uses structured, role-based workflows to help users access the information and functionality relevant to their responsibilities.
Role-Based Access
Each user works with the information and actions that match their role.
Organized Patient Information
Patient details, notes, and interactions are kept in one structured place instead of scattered files.
Controlled Workflows
Defined steps for calls, outcomes, and follow-ups keep patient activity consistent across the team.
FAQ
Frequently Asked Questions
Common questions about how Veepulse supports patient management, telecaller workflows, and team roles.
Veepulse is a Patient Management System designed to help healthcare teams manage patient information, appointments, telecaller activities, follow-ups, and related workflow activities from a centralized platform.
Veepulse can support administrators, telecallers, reception teams, healthcare staff, and management, with access based on user roles.
Yes. Authorized telecallers can view assigned patients, make calls, record outcomes, add notes, and manage follow-up activities.
Yes. Appointment-related information can be organized and tracked within the system.
Yes. Veepulse can maintain a structured history of relevant patient interactions, including calls, notes, follow-ups, and appointment-related activities.
Yes. Role-based access can provide users with the functionality and information appropriate to their responsibilities.
Transform the Way Your Team Manages Patients
Bring patient information, communication, appointments, and follow-ups together in one organized platform.